TORDER,
the choice for your
successful business
TORDER uses technology to enable self-employed individuals to
operate their businesses more efficiently and precisely than ever before.
TORDER,
the choice for your
successful business
TORDER uses technology to enable self-employed individuals to
operate their businesses more efficiently and precisely than ever before.
TORDER,
the choice for your
successful business
TORDER uses technology to enable self-employed individuals to
operate their businesses more efficiently and precisely than ever before.
"I can't afford to hire
employees due to the
rising labor costs."
“It’s too hard to
find employees.”
“I often get complaints
about missing orders.”
“I often miss customers
because the store is busy.”

Why TORDER?

Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?
Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?
Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?

Easy and convenient
way for anyone to order.

t’order
Point

Classification
Classifies upper menus, (e.g., lunch specials) allowing variety in combinations
Cart Feature
After adding the menus, the customer can check again and edit/delete them. They can also identify the sum right away
Order History
Earlier orders can be checked constantly, making consecutive orders for additional beverage/menu easy
Call Server
The button opens various options, including water, wet tissue, spoons, cups, etc., allowing servers to answer to customer’s request with a single serve
Additional Features
Includes simple view, recommendations, etc. Japanese, English, and Chinese available Themes can be changed
Ad Feature
Menus and products can be displayed both in image and video form; the menu display section can be used to advertise drinks, food, etc. Ads from Hite transmitted under exclusive contract

t'order is transforming
the restaurant industry in Korea,
with 0% annual growth and
an enterprise value of 00  million USD.

Korea’s Table
Order Platform

NO.1

Total
payment

USD 3.6 billion +

Total No.
of installed
tablets

0 +

devices

Total No.
of users

0 million +

users

t’order for increased sales,
improved table turnover rate,
and reduced labor costs

CEO of Y Bros Food Inc.
"There are no ordering mistakes and
labor costs can be saved."
Canadian restaurant employee
"t'order ensures quick table turnover and
organized employee traffic."
Canadian restaurant customer #1
"All you have to do is select your menu on the tablet.
It’s very easy and fast.”
Canadian restaurant customer #2
“It’s much more efficient because you can order
quickly and call a server.”

t'order,

THE CHOICE FOR

YOUR SUCCESSFUL

BUSINESS

Our dedicated customer
service center and remote support
actively support your business.

POINT 01

Unparalleled remote support from our IT Development Division
Having trouble with electronic devices?
Worry no more!
t’order’s Development Division is ready to assist you remotely

POINT 02

Our customer service center is dedicated to you.
Are you tired of waiting?
No more waiting for customer service center hours.
We'll work around your operating hours.

POINT 03

Over 400 continuous usability improvements per year
We have conducted continuous updates and usability improvements over 400 times per year since our service launch in 2019.
Beyond introducing our service, we strive to be the best for our clients.
Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?

Various features
for efficient restaurant management

Master Tablet
Store managers can check
and identify missing orders in real time.
When orders are edited in the master tablet,
the change is applied automatically
to all tablets in real time.
Change the theme
Change the theme to fit your industry,
the seasons, and your operating style.
There are a total of 12 designs.
Multi-Language Support
We provide Korean, Japanese, Chinese, and English services.
Selecting the language pack will automatically change
your language. No need to worry about
foreign customers.

Overseas Expansion Reference

Now t’order has an overseas entity in Canada and expects to set up entitles in th US
and Singapore in early 2024.

Japan

Singapore

United States

Canada

Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?
Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?
Why t’order? Why t’order?
Why t’order? Why t’order? Why t’order? Why t’order?

Contact us

Our devoted expert is available
for a one-on-one
consultation with you.

Request a free consultation

Name *
Contact *
E-mail address *
No. of tables
Consultation type *
(You can select more than one)

1. 개인정보처리방침이란?

주식회사 티오더(이하"회사" 또는 “티오더”)는 이용자의 ‘동의를 기반으로 개인정보를 수집·이용 및 제공’하고 있으며, ‘이용자의 권리 (개인정보 자기결정권)를 적극적으로 보장’합니다. 회사는 정보통신서비스제공자가 준수하여야 하는 대한민국의 관계 법령 및 개인정보보호 규정, 가이드라인을 준수하고 있습니다. “개인정보 처리방침” 이란 이용자의 소중한 개인정보를 보호함으로써 이용자가 안심하고 서비스를 이용할 수 있도록 회사가 준수해야 할 지침을 의미합니다. 본 개인정보 처리방침은 티오더 서비스(이하 '티오더' 또는 '서비스'라 함)에 적용됩니다.

2. 개인정보 수집

서비스 제공을 위한 필요 최소한의 개인정보 수집
회원 가입 시 또는 서비스 이용 과정에서 홈페이지 또는 개별 어플리케이션이나 프로그램 등을 통해 아래와 같은 서비스 제공을 위해 필요한 최소한의 개인정보를 수집하고 있습니다.

[티오더 계정]
- 필수 : 이메일, 핸드폰번호, 비밀번호, 이름

[고객센터]
- 필수 : 전화번호, 티오더계정(이메일/핸드폰번호)

일부 서비스에서는 특화된 여러 기능들을 제공하기 위해 ‘티오더계정’에서 공통으로 수집하는 정보 외 이용자 동의 후 추가적인 개인정보를 수집할 수 있습니다.
- 필수정보란 : 해당 서비스의 본질적 기능을 수행하기 위한 정보
- 선택정보란 : 보다 특화된 서비스를 제공하기 위해 추가 수집하는 정보(선택 정보를 입력하지 않은 경우에도 서비스 이용 제한은 없습니다.

개인정보 수집 방법

개인정보를 수집하는 경우에는 반드시 사전에 이용자에게 해당 사실을 알리고 동의를 구하고 있으며, 아래와 같은 방법을 통해 개인정보를 수집합니다.

- 회원가입 및 서비스 이용 과정에서 이용자가 개인정보 수집에 대해 동의를 하고 직접 정보를 입력하는 경우
- 제휴 서비스 또는 단체 등으로부터 개인정보를 제공받은 경우
- 고객센터를 통한 상담 과정에서 웹페이지, 메일, 팩스, 전화 등
- 온·오프라인에서 진행되는 이벤트/행사 등 참여

만 14세 미만 아동의 개인정보를 수집할 때 법정 대리인의 동의를 얻어 최소한의 개인정보 수집

아동에게 법정대리인의 성명, 연락처와 같이 최소한의 정보를 요구할 수 있으며, 아래 방법으로 법정대리인의 동의를 확인합니다.
- 법정대리인의 휴대전화 본인인증을 통해 본인여부를 확인하는 방법
- 법정대리인에게 동의내용이 적힌 서면을 제공하여 서명날인 후 제출하게 하는 방법
- 그 밖에 위와 준하는 방법으로 법정대리인에게 동의내용을 알리고 동의의 의사표시를 확인하는 방법

서비스 이용 과정에서 이용자로부터 수집하는 개인정보

PC웹, 모바일 웹/앱 이용 과정에서 단말기정보(OS, 화면사이즈, 디바이스 아이디), IP주소, 쿠키, 방문일시, 부정이용기록, 서비스 이용 기록 등의 정보가 자동으로 생성되어 수집될 수 있습니다.


3. 개인정보 이용

회원관리, 서비스 제공·개선, 신규 서비스 개발 위해 이용

회원 가입 시 또는 서비스 이용 과정에서 홈페이지 또는 개별 어플리케이션이나 프로그램 등을 통해 아래와 같이 서비스 제공을 위해 필요한 최소한의 개인정보를 수집하고 있습니다.

- 회원 식별/가입의사 확인, 본인/연령 확인, 부정이용 방지
- 만 14세 미만 아동 개인정보 수집 시 법정 대리인 동의여부 확인, 법정 대리인 권리행사 시 본인 확인
- 인구통계학적 특성에 따른 분석 및 서비스 제공
- 신규 서비스 개발, 다양한 서비스 제공, 문의사항 또는 불만처리, 공지사항 전달
- 서비스의 원활한 운영에 지장을 주는 행위(계정 도용 및 부정 이용 행위 등 포함)에 대한 방지 및 제재
- 이벤트/행사 참여 확인, 마케팅 및 광고 등에 활용
- 음성명령 처리 및 음성인식 향상, 개인화 서비스 제공
- 서비스 이용 기록, 접속 빈도 및 서비스 이용에 대한 통계, 프라이버시 보호 측면의 서비스 환경 구축, 맞춤형 서비스 제공, 서비스 개선에 활용

개인정보의 추가적인 이용/제공 하는 경우

수집 목적과 합리적으로 관련된 범위에서는 법령에 따라 이용자의 동의 없이 개인정보를 이용하거나 제3자에게 제공할 수 있으며, 이때 ‘당초 수집 목적과 관련성이 있는지, 수집한 정황 또는 처리 관행에 비추어 볼 때 개인정보의 추가적인 이용 또는 제공에 대한 예측 가능성이 있는지, 이용자의 이익을 부당하게 침해하는지, 가명처리 또는 암호화 등 안전성 확보에 필요한 조치를 하였는지’를 종합적으로 고려합니다.

티오더는 수집한 개인정보를 특정 개인을 알아볼 수 없도록 가명처리하여 통계작성, 과학적 연구, 공익적 기록보존 등을 위하여 처리할 수 있습니다. 이 때 가명정보는 재식별되지 않도록 추가정보와 분리하여 별도 저장・관리하고 필요한 기술적・관리적 보호조치를 취합니다.

4. 개인정보 제공

티오더는 이용자의 별도 동의가 있는 경우나 법령에 규정된 경우를 제외하고는 이용자의 개인정보를 제3자에게 제공하지 않습니다.

제 3자와의 서비스 연결을 위한 개인정보 제공
티오더는 이용자의 사전 동의 없이 개인정보를 외부에 제공하지 않습니다. 단, 이용자가 티오더가 제공하는 개별 서비스 또는 외부 제휴사 등의 서비스를 이용하기 위하여 필요한 범위 내에서 이용자의 동의를 얻은 후에 개인정보를 제 3자에게 제공하고 있으며, 보다 자세한 서비스 별 개인정보의 제3자 제공 현황은 개별 서비스 페이지 또는 회사의 홈페이지에서 확인하실 수 있습니다.
티오더는 재난, 감염병, 급박한 생명・신체 위험을 초래하는 사건사고, 급박한 재산 손실 등의 긴급상황이 발생하는 경우 정보주체의 동의 없이 관계기관에 개인정보를 제공할 수 있습니다.
서비스 제공을 위해 한 업무 위탁
서비스 제공에 있어 반드시 필요한 업무 중 일부를 외부 업체로 하여금 수행하도록 개인정보를 위탁하고 있습니다. 그리고 위탁업무 수행목적 외 개인정보 처리금지, 기술적・관리적 보호조치 적용, 재위탁 제한 등 위탁 받은 업체가 관계 법령을 준수하도록 관리·감독하고 있습니다. 수탁업체 목록은 회사의 홈페이지에서 확인하실 수 있습니다.


5. 개인정보 파기


개인정보 수집 및 이용목적 달성 시 파기 절차 및 방법

수집 및 이용 목적의 달성 또는 회원 탈퇴 등 파기 사유가 발생한 개인정보는 개인정보의 형태를 고려하여 파기방법을 정합니다. 전자적 파일 형태인 경우 복구 및 재생되지 않도록 안전하게 삭제하고, 그 밖에 기록물, 인쇄물, 서면 등의 경우 분쇄하거나 소각하여 파기합니다.

다만, 내부방침에 보관 후 파기하는 정보는 아래와 같습니다.
1) 아래 정보는 탈퇴일부터 최대 1년간 보관 후 파기합니다.
- 안내메일 발송 및 CS문의 대응을 위해 티오더 계정과 탈퇴안내 이메일 주소를 암호화하여 보관
- 서비스 부정이용 기록

또한, 티오더는 ‘개인정보 유효기간제’에 따라 1년간 서비스를 이용하지 않은 회원의 개인정보를 별도로 분리 보관 또는 삭제하고 있으며, 분리 보관된 개인정보는 4년간 보관 후 지체없이 파기합니다.

이 외에 법령에 따라 일정기간 보관해야 하는 개인정보 및 해당 법령은 아래 표와 같습니다.

Privacy Policy

Privacy Statement

1. Privacy Policy
t’order (“Company”) collects, uses and provides personal data based on users’ consent and actively guarantee their rights (the right to personal data self-determination). The Company complies with the relevant laws, regulations, and guidelines of the Republic of Korea to be complied with by the providers of information and communication services. The term “privacy policy” means the guidelines that the Company must adhere to so that users can safely use the services by protecting their valuable personal data. This Privacy Policy applies to the t’order's services ("t’order " or "Service").

2. Collection of Personal Data
Minimum collection of personal data needed for the provision of services
During signing up or the process of using the services, the website, applications or programs collect the following minimum necessary personal data for service provision:
[t’order account]
- Required: Email address, mobile phone number, password, name
[Customer support]
- Required: Phone number, t’order account (email/mobile phone number)
Certain services may collect additional personal information with the user's consent, beyond the information collected from the t’order account, in order to provide various specialized functions.
- Required information: Information required to perform the essential functions of the service
- Optional information: Additional information collected to provide more specialized services (Even if users' optional information is not provided, service usage is not restricted.)
Methods of collection of personal data
When collecting personal data, the Company always informs users in advance and obtains their consent. Personal data is collected through the following methods:
- When users consent to the collection of personal data and enter information in person during the signing up and service usage processes.
- When personal data is received from affiliated services or organizations, etc.
- Through the consultation process with the customer support center via web pages, email, fax, phone, etc.
- Participation in events/campaigns held both online and offline
When collecting personal data of a child under the age of fourteen (14), the Company obtains the consent of their legal guardian and collects only the necessary minimum personal data.
To secure the legal guardian's consent, minimal information, such as the legal guardian's name and contact details, might be solicited from the child through the following methods:
- Verifying the legal guardian's identity via their mobile phone authentication
- Providing the legal guardian with a written consent form and obtaining their signature for submission
- Utilizing other equivalent means to the above to communicate the specifics of the consent to the legal guardian and ascertain their intention to provide consent
Personal data collected from users while they use the Service:
Information such as device information (OS, screen size, device ID), IP address, cookies, time and date of visit, records of improper usage, and service usage records may be automatically generated and collected while the users use the website, mobile website or application.

3. Use of Personal Data
Use of personal data to manage membership, provide and improve services, and to develop new services
During signing up or the process of using the services, the website, applications or programs collect the following minimum necessary personal data for service provision:
- Member identification, confirmation of the user’s will to sign up, user/age verification, prevention of improper usage
- Confirmation of consent of a legal guardian in case of collecting personal data of children under fourteen (14) years of age, verification of identity of the legal guardian when exercising their rights
- Analysis and service provision based on demographic characteristics
- Development of new services, provision of various services, handling inquiries or complaints, and delivering announcements
- Prevention of and sanction on any act that interrupts normal service operation of the service (including account theft and improper usage)
- Confirmation of participation in events/campaigns, utilization for marketing and advertising
- Voice command processing and voice recognition enhancing, provision of personalized services
- Utilization for statistics pertaining to service usage records, frequency of access, and service utilization; building a privacy protection-oriented service environment, tailored service provision, and service improvement
Additional use/provision of personal data
The personal data may be used or provided to a third party, without consent from the user and in accordance with related laws, to the extent that the information is collected and used for reasons reasonably related to the purpose of collection. In such cases, the Company comprehensively considers whether it is relevant to the original purpose of collection, whether further use or provision of personal data is expected given the circumstances of collection or processing practices, whether it unduly infringes on the user's interests, and whether security measures such as pseudonymization or encryption have been taken.
t’order can pseudonymize the collected personal data in order to secure anonymity of the individuals. This pseudonymized information can then be processed for statistics, scientific research and public records. In such cases, pseudonymized information is saved and managed separately from the additional information, and necessary technical and operational measures are applied to prevent re-identification.

4. Provision of Personal Data
t’order does not provide personal data to any third party without the user’ consent or unless demanded by applicable laws.
Provision of personal data for service connections with third parties
t’order does not provide personal data to any external party without the user’s consent. However, within the necessary scope for users to use individual services provided by the Company or external partners, personal data is provided to third parties after obtaining the user's consent. Detailed information about the provision of personal data for each specific service can be found on the website for individual services or the Company's website.
t’order can provide necessary organizations with personal data without consent from the subject in the event of a disaster, communicable diseases, urgent incidents or accidents that can lead to death or physical endangerment, and/or emergency situations that can lead to immediate financial loss.
Entrustment of business for service provision:
The Company entrusts personal data to enable external entities to perform some of the essential tasks required for service provision. The Company manages and supervises to ensure that the entrusted entity complies with laws and regulations on personal information protection by limiting the entrusted entity's processing of personal information for purposes only related to the performance of entrusted tasks, applying technical and operational protective measures and restricting re-entrustment. The list of entrusted entities can be viewed on the Company's website.

5. Destruction of Personal Data
Procedure and method for the destruction of personal data upon achieving the purposes of collection and use
When personal data needs to be destroyed because the purpose of collecting or using personal information has been achieved or in the event of users’ withdrawal, the method of destruction is determined depending on the format of the personal data. Personal data stored in electronic file formats is securely deleted using technical means to prevent recovery and regeneration. Other types of records, prints, and documents are be destroyed through shredding or incineration.
However, information that needs to be destroyed after being stored for a certain period under the internal policies shall be as follows:
1) The following information is retained for up to one (1) year from the date of users’ withdrawal:
- t’order account and email addresses for sending withdrawal notification are encrypted and retained for the purpose of sending informative emails and handling customer service inquiries.
- Improper usage records
t’order stores or deletes the personal data of members who have not used the service for up to one (1) year in accordance with the requirement to destroy or segregate dormant user data. The separately stored personal information is retained for a period of four (4) years, after which it is promptly disposed of.
Other items of personal data that must be retained for a specific period in accordance with laws, their legal basis, and retention periods are as follows:
Items to be retained
Legal basis
Period of retention
Records related to withdrawal of contracts or subscriptions
Act on the Consumer Protection In Electronic Commerce, ETC.
5 years
Records regarding payment, supply of currency, etc.
5 years
Records of handling customer complaints or disputes
3 years
Records of display/advertising
6 months
Books and supporting documents related to all transactions as stipulated by tax laws
Framework Act on National Taxes
5 years
Records of electronic financial transactions
Electronic Financial Transactions Act
5 years
Records of service visits
Protection of Communications Secrets Act
3 months

6. Processing Personal Location Information
Processing of personal information in accordance with the Act on the Protection and Use of Location Information (“Location Information Act”)
Retention of personal location information under Article 4 of the t’order Location-based Service Terms and Conditions, the Company may retain personal location information.
- When the purpose of location-based service usage and provision is achieved, personal location information shall be promptly destroyed.
- In the case of services where location information is stored along with user-generated posting or content, personal location information will be retained during the content's storage period.
- If needed for the provision of other location-based services, personal location information may be retained for the minimum required period to achieve the purpose.
Once the purposes of collection and use of personal location information are achieved, it shall be promptly destroyed.
Once the information has been collected and used for its desired purpose, or the user has withdrawn from the service, the personal location information is safely deleted so that it cannot be restored or regenerated.
However, the information will be retained in cases of legitimate reasons such as legal requirements for retention pursuant to related laws.
Further, in accordance with Article 16(2) of the Location Information Act, evidence that confirms the use and provision of user's personal information shall be stored in the location information system for six (6) months.
Non-provision of personal location information to third parties without users’ prior consent
t’order shall not provide personal location information to third parties without the user's consent. In cases of providing to third parties, the user will be notified in advance of the recipient, and the purpose of provision, and may consent to the provision of such information.
When personal location information is provided to a third party with the user's consent, the recipient, date, and purpose of the provision will be immediately notified to the user every time the information is provided.

7. Miscellaneous
t’order protects your rights.
Users can access and modify their personal information at any time, and can request the withdrawal of consent to the collection, usage, and provision of personal information or withdrawal.
In case of requesting corrections to errors in personal information, the information will not be used or provided until the correction is completed.
Use of cookies for provision of PC-based services
Cookies are used to support a faster and more convenient use of websites and to provide customized services.
What are cookies?
Cookies are very small text files sent by the server operating a website to the user's browser and stored in the user's computer.
Purpose of use
The Company uses cookies which save and retrieve user information in order to provide personalized and customized services. When users visit a website, the website server loads the cookies stored in the user's device to maintain user settings and provide personalized services. Cookies help users connect to websites according to their settings and navigate them conveniently. Cookies are also utilized to offer optimized ads and personalized information based on the user's website visit history and usage patterns.
Rejection of cookies
Users have the option to block cookies Therefore, users can set their web browser options to either allow all cookies, prompt for confirmation when storing cookies, or reject the storage of all cookies. However, blocking all cookies may result in inconvenience in website usage and difficulties in using certain services that require login.
How to accept/block cookies
1) Internet Explorer:
Go to the top menu in the web browser > Internet Options > Privacy and Security> Settings.
2) Chrome:
Click on the settings menu on the right side of the web browser > Click Privacy and security > Third-party cookies.
Actions taken to protect personal data
We consider users’ personal data as the most valuable asset and make the following efforts in handling personal data:
- Encryption of users’ personal data
Users' personal data is transmitted through encrypted communication channels. Important information, including passwords, are encrypted when stored.
- Protection against hacking and computer viruses
To prevent leakage or damage of user's personal data due to hacking or computer viruses, we have installed systems in controlled areas to block external access. We monitor and block intrusion attempts by hackers, etc. 24/7 and also have installed antivirus programs to keep the systems free from the latest malicious codes and viruses. Further, we continuously research and apply new hacking/security technologies to our services.
- Minimizing personnel with access to personal data
We limit the number of employees involved in personal data processing to a minimum and block the use of external Internet services on work PCs to reduce the risk of personal data leakage. We have established systematic criteria for creating and changing passwords and access authorization for the database systems that store personal data and for the systems that handle personal data and are conducting ongoing audits.
- Regular training on personal data protection for all employees
We conduct regular education and campaigns on the obligations of personal data protection and security for all employees who handle personal data.
Privacy protection officer and responsible department
For all inquiries, complaints, advice, or other matters related to personal data protection that arise while using our services, please contact our privacy protection officer and the responsible department. t’order will listen to your voice and will do its best to provide a prompt and thorough response.
Privacy protection officer and responsible department
- Privacy protection officer: Kim Yong-un
- Responsible department: Legal Affairs Team
- Contact: Customer Service Center +82-1644-2448
If you require assistance due to a personal data breach, or need to report or consult on such matters, you can contact the following organizations:
- KISA Report Center for Personal Data Breach / +82-118 / https://privacy.kisa.or.kr
- Cyber Crime Investigation, Supreme Prosecutors' Office/ +82-1301 / cid@spo.go.kr
- National Police Agency Cyber Investigation Bureau/ +82-182/ https://ecrm.cyber.go.kr
Amendment of the Privacy Policy
The Privacy Policy may be modified to reflect changes in laws or services. In case of any amendment to the Privacy Policy, t’order will publish the changes on the Company's website, and the amended Privacy Policy will take effect seven (7) days after being published.
However, in the case of substantial changes to user rights such as changes in the items of personal data collected or the purposes of use, we will inform you with a minimum of thirty (30) days' notice.

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